Legal
Terms of Use
Last updated: September 2026
Please read these Terms of Use carefully before using the fálaina website or services. By accessing or using the Site, you agree to be bound by these Terms.
Acceptance of These Terms
These Terms of Use apply to your access and use of falaina.ai and its content, features, and services (the "Site"). By accessing the Site, you agree to these Terms and our Privacy Notice. The fálaina5 platform provided under commercial agreements is governed by separate agreements that take precedence in the event of any conflict.
Eligibility
The Site is intended for businesses and professionals. By using it, you confirm that you meet the age of majority in your jurisdiction and can form binding contracts. If you are using the Site on behalf of an organisation, you represent that you have the authority to accept these Terms on its behalf.
Permitted Use
fálaina grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your own internal, informational, and business purposes.
Prohibited activities include:
Accounts and Security
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us immediately of any unauthorised use at security@falaina.ai. We may suspend or revoke access where necessary to protect the Site or our users.
Your Submissions
Information you submit through the Site must be accurate and you must have the right to provide it. Personal data handling is governed by our Privacy Notice. Feedback and suggestions you provide grant fálaina a non-exclusive, royalty-free, perpetual licence to use them without restriction or compensation.
Intellectual Property
The Site, its contents, and the names fálaina and fálaina5 are owned by or licensed to fálaina and are protected by applicable intellectual property laws. All rights not expressly granted are reserved. Use of our trademarks or branding requires prior written permission.
Third-Party Links and Content
The Site may contain links to third-party websites and content provided for convenience. fálaina does not control or endorse them, and your use is at your own risk and subject to those sites' terms.
Disclaimers
The Site and its content are provided "as is" and "as available" without warranties of any kind. Information is provided for general informational purposes only and should not replace professional assessment. We do not warrant that the Site will be uninterrupted, error-free, or secure.
Limitation of Liability
To the maximum extent permitted by applicable law, fálaina is not liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, data, or goodwill, arising from your use of the Site.
Indemnification
You agree to indemnify and hold harmless fálaina and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Site, your submissions, or your breach of these Terms or applicable laws.
Suspension and Termination
fálaina may modify, suspend, or discontinue the Site or restrict your access at any time without notice, particularly where we reasonably suspect a violation of these Terms.
Governing Law
These Terms are governed by the laws of Malaysia without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts of Malaysia, except where local law grants you the right to proceed in another jurisdiction.
Changes to These Terms
We may update these Terms from time to time, updating the "last updated" date when we do. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Contact Us
For questions about these Terms: Email: legal@falaina.ai